Terms of Service

We provide the following categories of service, in any combination agreed in writing:

• Corporate event management (conferences, AGMs, launches, offsites)
• Destination corporate event planning (offsites, retreats, international programmes)
• Team building and internal events
• Experiential marketing and brand activations
• Event production (sound, lighting, staging, LED, content playback)
• Social and private events
• Event photography and videography
• Stall design and fabrication

The scope of services for each engagement is captured in a Statement of Work (SOW) agreed in writing before we begin.

• Provide a complete brief within 7 days of engagement signing
• Nominate a single decision-maker for approvals and sign-offs
• Confirm venue access, security clearances, and any necessary licences at least 7 days before event day
• Respect the payment milestones set out in the SOW
• Provide accurate guest counts, travel lists, and dietary requirements within the deadlines agreed
• Notify us of any changes in scope, date, or guest count as soon as they are known

Standard payment structure for a full-scope engagement:

• 50% on signing the SOW, to reserve team capacity and place initial vendor commitments
• 30% mid-engagement (typically 3 to 4 weeks before event day), to cover venue and production bookings
• 20% on or before event day, against the final invoice

All amounts are in Indian Rupees (INR) unless explicitly agreed otherwise. Goods and Services Tax (GST) at the prevailing rate is charged additionally. Payments are made to the bank account listed on our invoice.

Pass-through expenses (venue, travel, hotel, specialised rentals) are invoiced at actuals, with supporting vendor invoices attached, at the end of the engagement.

Because event production commits vendor and crew capacity weeks in advance, cancellations and reschedules follow a tiered schedule:

• More than 60 days before event day: 10% administrative fee on the signed SOW value
• 30 to 60 days before event day: 25% of the SOW value is non-refundable; any pass-through already committed (hotel blocks, venue advances) is client's obligation
• Less than 30 days before event day: 50% of the SOW value is non-refundable; all pass-throughs remain client's obligation
• Less than 7 days before event day: 100% of the SOW value is non-refundable

For rescheduled events, we apply paid amounts towards the new date at no penalty, provided the new date is within 12 months.

• You own the final deliverables (event run-of-show, photos, videos, aftermovie) produced against your brief and paid for in full
• We retain the right to feature anonymised or named work in our portfolio (case studies, website, social) unless a signed NDA explicitly restricts it
• We own our internal methods, templates, and processes used during the engagement; you own the outputs
• Any third-party licenced content (stock music, images) carries its own licence terms, shared on request

Our total liability for any event or sequence of events arising out of an engagement is capped at the total paid fees for that engagement, excluding pass-through expenses.

• We are not liable for venue-side failures (power outages, access denials, force majeure)
• We are not liable for third-party vendor failures where the vendor was selected by the client despite our recommendation
• We carry standard event liability insurance for our own production crew and equipment; client-side insurance for attendees and client property remains the client's responsibility

Neither party is liable for failure to perform due to events beyond reasonable control: natural disasters, government lockdowns, strikes, war, epidemics, or telecommunication failures. In such cases, we work with you to reschedule within 12 months and account for already-committed pass-throughs.

These terms are governed by the laws of India. Any dispute is subject to the exclusive jurisdiction of the courts at Chennai, Tamil Nadu.

We prefer to resolve disputes informally by direct conversation first, and we commit to engaging in good faith discussion before escalating to formal proceedings.

Email info@curatetheevents.com or call +91 88070 54844. We respond within 24 hours on working days.